RETURN TO INDEX

Official Remark Requirements

Forward: Our customer, USAREUR, requires specific reports for tracking purposes. This information is captured in the remarks and is required in every PNR. When an invoice is driven, the information is sent to SatoStar. SatoStar can then be queried for many reports.

Some of the essential interface requirements for reporting include:

The Reporting Process

SatoStar: SatoStar is the back office accounting system used by SatoTravel. It is an invoice driven system, so when a front line agent drives an invoice information is sent to SatoStar. SatoStar can then be queried for many reports for our internal use and for our customer. It is very important that an invoice is driven for each sale. If the information does not get into SatoStar we cannot use it to calculate accurate reports.

For more information see  SatoStar

SatoSentry: SatoSentry is SatoTravels automated Quality control system that checks PNR’s for accuracy. SatoSentry checks to make sure all contract requirements for sort fields are present and accurate in the PNR, seats are assigned, the lowest fare is booked, and if wait lists can be cleared. If SatoSentry finds an error the PNR is rejected and the Data Integrity staff works the PNR manually.

For more information see  SatoSentry

Data Integrity: If essential interface information is not in the PNR then it cannot enter SatoStar. If it does not enter SatoStar we cannot provide accurate reports. When an error is found, the Data Integrity department in Euliss, TX will send the PNR to queue 90 for you to fix. It is essential that you correct any PNRs returned to you within 24 hours.

For more information see  Data Integrity

USAREUR Sort Fields "S1-S6"

SORT 1: Sabre entry is 5.-S1-X-YY-Z

  1. X= Category of Travel

    • C-CONUS
    • Z-Category
    • S-If other international fares including YCA have been used.
  1. YY= Type of Traveler

  2. OA-Officer, PCS status, accompanied by dependents
  3. EA- Enlisted, PCS status, accompanied by dependents
  4. PU- Military, PCS status, not accompanied by dependents
  5. CU-Civilian, PCS status, not accompanied by dependents
  6. CC-Civilian, PCS status, accompanied by dependents
  7. DU-Dependents not accompanied by dependents
  8. CD-dependents not accompanied by civilian
  9. EL-Funded Emergency Leave, sponsor
  10. DL-Funded Emergency Leave, dependent
  11. PT-military, TDY/TAD
  12. CT-Civilian, TDY/TAD
  13. HR- Human Remains
  14. PR-Prisoners
  15. FM-Foreign military
  16. DS-Dependent Students
  17. CK-Cost charge travel
  18. FS-FMS travel
  1. Z= Customer Group

  2. A-Army
  3. S-State
  4. C-Coast Guard
  5. X-Other
  6. N-Navy
  7. F-Air Force
  8. M-Marines
  9. G- GSA
  10. P- Public/Corporate

Example: 5.-S1-S-EL-A represents:

SORT 2: Sabre entry is 5.-S2-0001-0-0. This is always the same for every PNR.

SORT 3: Sabre entry is 5.-S3-XXX.

XXX = Airport code for Destination / Turn around code

Example: 5.-S3-DCA represents; travelers destination was Washington D.C.

SORT 4: Sabre entry is 5.-S4-X.

X = Car Rental discount indicator

Example: 5.-S4-N represents; non discount rate or no car reserved

SORT 5: Sabre entry is 5.-S5-A+. This sort is required to print on invoice.

+ = Reason code for use of AMC or non-use.

Example: 5.-S5-A2 represents; flight did not meet mission requirements.

SORT 6: Sabre entry is 5.S6-B+. This Sort is required to print on invoice.

+ = Reason code for use of first or business class travel.

Example: 5.-S6-B0 represents; only business class was available.

NOTE: Business and first class travel requires an approval from a government official(Exception Form) before ticketing.

Back to Top

Required Remarks

  1. Dollar Saver Remarks:
    The dollar saver remarks reflect cost savings to our customer on their monthly reports. It compares the unrestricted coach fare to the fare used and provides the reason for using the fare.

    Sabre entry is: 5.N-Y fare-XX (This remark is required to print on the invoice.)

      High Y fare = Price of the unrestricted "Y" (coach) fare including tax.

      XX = Reason Code

      • 00= Total discount Utilized
      • 01= Advance booking requirements not met.

    Example: 5.N-350.00-00 represents;

    • Price of the unrestricted "Y" fare for the market is 350.00.
    • The total discount was utilized.

    Use the following steps to obtain the dollar savings:

    ACTION FORMAT

Enter a fare quote from the outbound segment(s).

FQS1 (non-stop flight
FQS1-2 (connection)
Identify the unrestricted coach fare in the market. Y
Price the PNR with the coach fare basis. WPNC‡NL‡XR
Add the coach fare comparison dollar saver. 5.N-1350.00‡C0

Back to Top

  1. Fare Base:
    The Fare Base is required to print on the invoice.

    Example:

    • 50/‡ϒYCA (one fare used.)
    • 50/‡ϒYCA/YCA/YMZ/HDG (combination of 4 fares used.)

USAREUR G Fields:

  G1  G2   G3  G4  G5

G1: Standard Document Number (SRN) or (DRN)

  1. There are 14 spaces in G1. The 14 spaces consists of:
    • The first 3 letters of the last name.
    • Last 4 numbers of SSN (Social Number) plus one zero.
    • Last 6 digits of travel order number.
  1. If the document number is typed on an order, it will usually appear in the Accounting Citation block or the Remarks block.

  2. If an order contains both a MDC code and Accounting Citation data, disregard the MDC code and follow steps for entering the Accounting Citation data as you would a TDY order.
DOCUMENT LOCATION
ON ORDER		 TYPE IN LOOK FOR:
SDN OR DRN Block/Boxes
16, 19,and 27		 Example: TAN1234TC03046
If an order contains characters(-), do not use. Use only letters and fill any additional spaces with zeros.
TAN: 1st three letters of last name
1234: Last 4 digits of Social Security number.
C03046: Last 6 digits of Travel Order. Use only letters and fill any additional spaces with zeros.
If SDN/DRN
does not exist		   Create a SDN using standard format.
See above.
Emergency Leave
Army only (dept. "21")		 Block/Boxes 7 or 27
Example:

MILEMERLEAVE03
or
DEPEMERLEAVE03
MILEMERLEAVE03

*If the sponsor and the family are on the same order, the orders must contain two separate accounting lines one for the Mil the other for the DEP.
Example:
MILEMERLEAVE 03
"OR"
DEPEMERLEAVE03
If a block on the orders is called Standard Document Number.   Use the number located in the block. It should contain 14 characters. Mostly Navy Orders.  

Back to Top

G2: Accounting Appropriation

  1. There are 7 or 12 spaces in G2. The 7 spaces consists of:

    • The Department number (2 characters). If a department code is other than the ones listed, ask the customer if they have an IBA. The USAREUR CBA may only be used as a last resort.
      • 21 = Army
      • 57 = Air force
      • 17 = Navy
      • 97 = Secretary of Defense
    • Fiscal year (1 character)
    • Appropriation (4 characters)
  1. The department number, fiscal year and appropriation are normally found at the beginning of the fund cite either in the Remarks block or the Accounting Citation block.

    There are two exceptions:

    • In some cases an X is entered for the fiscal year. If an X appears after the department code, include the X. Do not change it to a fiscal year.
    • In some cases there will be a limit associated with the appropriation (2020). If there is a limit it will be identified by a period "." appearing after the appropriation (2020). If there is a period enter the period and the next 4 characters. Leave the rest of the spaces blank.

  1. If an order contains both a MDC code and Accounting Citation data, disregard the MDC code and follow steps for entering the Accounting Citation data as you would a TDY order.

DOCUMENT LOCATION
ON ORDER		 TYPE IN LOOK FOR:

Accounting Citation

If the acct citation has a bunch of numbers use first seven only

Block/Boxes

7, 16, 19, 27

Example:

2132020

 Look for the first 7 characters only and drop the rest.
If there is no "." put in the first 7 characters.
The 1st two digits indicate:
  • 21 = Army
  • 57 = Air force
  • 17 = Navy
  • 97 = Secretary of Defense The third number 3 stands for fiscal year "03". You may see some that have a 2 as a third number, which is for fiscal year 02.
    • 12 digits includes "." 7, 16, 19, 27 Example:
    2132020.2345    		 If there are 7 characters plus a "." go ahead and add the "." Plus 4 more characters for a total of 12.
    With an X 7, 16,19, 27 Example: 21X2020 Include X with G field.

    The X means they are not sure which Fiscal year to use.
    PCS ORDERS

    (MDC CODE)

    		 No boxes Example:

    2132010

    		 The 1st two digits indicate:
  • 21 = Army
  • 57 = Airforce
  • 17 = Navy
  • 97 = Secretary of Defense

    The third number 3 stands for fiscal year "03".

    If an MDC code exists on a travel order the correct fiscal year needs to be entered in G2.
    Example: If MDC code is 4C02 the entry for G2 is 2122010. If MDC code is 4C03 enter 2132010.

    		•

    Back to Top

    G3: Fiscal Station (FSN)

    1. There are 6 spaces in G3.

    2. Enter the FSN, no letters, only numbers.
      • If a FSN contains alpha characters replace with zero(s).

    3. If order is funded with an MDC code enter 012120.

    4. If an order contains both a MDC code and Accounting Citation data, disregard the MDC code and follow steps for entering the Accounting Citation data as you would a TDY order.
    DOCUMENT LOCATION
    ON ORDER    		 TYPE IN LOOK FOR:
    Fiscal Station
    or
    FSN    		   Example: S91533

    Enter 091533

    		 Look on the order for Fiscal Station S91533. Change the S to a 0 (Zero).

    There are several fiscal station numbers.
    Some common ones are:
    91516, 91596, 91052, 91214
    678900, 012120
    PCS Orders May not be on orders. 012120  

    Back to Top

    G4: Travel Order Number

    1. G4 field consists of 6 spaces.

    2. Enter last six digits starting from the right.
    DOCUMENT LOCATION
    ON ORDER    		 TYPE IN LOOK FOR:
    Order Number Block/Boxes

    7, 19, 26

    		 Example:

    If you see 121-122

    Enter:21-122

    		 Only use the last 6 characters and include the dashes.

    Example:If you see TO-CMTC-1-10 Enter only C-1-10.

    If you see TA-MTSA-F0629
    Enter -F0629.

    If a travel order number has less than 6 characters do not fill in the extra spaces with zeros. Either leave the spaces empty at the beginning of the G field or at the end.
    Student Travel

    IPCOT Travel

    COT Travel

    		 If no travel order located on order

    STUTV3

    IPCOT3


    IPCOT3

    		 = Student Travel plus fiscal year (3).

    = In place Consecutive Overseas Tour plus fiscal year (3).

    =Consecutive Overseas Tour plus fiscal year (3).

    Again, you may see 2 at the end for fiscal year 2002

    Back to Top

    G5: Social Security Number (SSN)

    1. G5 field consists of 9 spaces.

    2. Enter SSN number.
    DOCUMENT LOCATION
    ON ORDER    		 TYPE IN LOOK FOR:
    Social Security Block 2 123456789 If a non American is travelling on official orders and does not have a SSN number enter 9 zeros.

    If an order only contains the last 4 digits of the SSN, (usually found on Group orders) only enter the 4 numbers without any additional zeros.

    Back to Top