- Members Name and Rank
- Names of dependents and dates of birth of children if traveling.
- Social Security Number
- Origin
- Destination
- Availability Date
- Accounting Citation
- Ensure that a complete set of orders are provided.
- Verify that orders have been signed and approved.
- Request for Transportation Services (RTS) form, if shipping a POV
All PCS orders must contain all of the above information. If they
do not, then Amendments to the orders must be obtained by
the traveler and provided to SatoTravel. Without the above
information or the proper Amendment to the PCS travel order,
SatoTravel cannot authorize the issuance of a ticket because the
Government will not pay for the member’s travel. The most common
amendments are provided for:
- A child was not listed on the PCS travel order.
- Member received a change of assignment
(destination) after the PCS travel order was
issued.
- A mistake in the members name or social security
number was made on the PCS travel order.
- A fund citation was not provided on the PCS
travel order.
FOP (Form of Payment): If the order does not direct a form of payment,
or if travelers would like to use a personal IBA when CBA is directed, ticketing
can be provided however advise the member that the orders may have to be amended
before a voucher can be filed.
Any statement on the order, or next to the travelers name, indicating that
the member will use his IBA is to be interpreted as mandatory use of the IBA.
Tickets can not be issued without an amended order.
- Military orders will contain a statement next to each traveler's
name.
- Civilian orders will contain a general statement that will apply to all
travelers on the order. If any of the individual travelers listed on the
order will use a different method, that method will be noted next to their name.
See CBA - IBA Matrix
for required counseling. For PCS purposes, the IBA
referenced in the Matrix is the travelers personal IBA. The Government IBA can
not be used to purchase travel unless the member is Air Force. Air Force
personnel may use their Government issued IBA for PCS travel if desired.
FOP (Form of Payment) CINCUSEUCOM: All personnel assigned to
CINCUSEUCOM, who are primarily based in Stuttgart or Belgium, have been
authorized to utilize their individual IBA, the Government IBA or the
Government CBA regardless of the FOP directed on the travel order. If the FOP
used is different than what is stated on the travel order, we must advise
the traveler that the orders may have to be amended before a voucher can be filed.
Reminder, government fares can only be purchased with a government IBA or
Government CBA.
Expired Orders
PCS orders expire when another PCS order is issued and or the
member separates or retires from service. There is not a one year
expiration date as is commonly believed. (see JFTR para 5203-D)
B. Communicate Entitlements
- The DOD traveler is entitled to Government paid travel from
where the member is stationed overseas to the commercial airport serving his or her
new PCS duty station.
- If the member is not shipping a POV, travel to an alternate port of entry can
not be provided using Government funds or Government fares, even if it is less than the cost to the
new duty station. This is circuitous travel and requires the military member to use personal funds.
(For more information see the "Circuitous Travel" and the "POV" section below.)
NOTE: This travel guidance applies to military personnel and military dependents only. The travel
of DOD civilians and car shipment is not yet fully determined. We will handle these personnel on a case by
case basis.
The member, and dependents if traveling, are required to
travel along the most direct route. A direct route is defined as any route
that does not require the government to pay additional per diem costs or
additional transportation costs.
Travel from the duty station to the commercial airport
servicing the duty station is authorized by common carrier. Common carrier
is defined as rail, bus or private auto.
Military and DOD Civilian members who have PCS orders to Asia, i.e.
Korea, Japan, Thailand etc., can choose to travel via CONUS or via the direct route using a
foreign flag carrier. If direct routing is selected offer the lowest fare available to include
restricted fares (The member is not required to accept a restricted fare).
If an unrestricted fare is desired offer the lowest unrestricted fare available. SACOR/ITO approval
is not required.
Military and DOD civilian personnel traveling to the United
Kingdom from Europe may elect to drive their POV. POV may be
booked on the Chunnel or via Ferry transportation for travel across
the English Channel. SatoTravel will make reservations and
provide ticketing for the POV and family members.
If the dependent(s) of a military member are in CONUS
(Alaska and Hawaii are considered OCONUS) upon the members receipt of PCS
orders:
- AND the dependent(s) were moved to CONUS at government
expense and are traveling from the location they were moved to at government
expense, the dependent(s) are authorized travel to the new duty station.
- AND the dependent(s) were moved to CONUS at government
expense however desire travel from a location in CONUS other than the location
they were moved to at government expense, travel may be provided only if
the cost of travel from the desired location does not exceed the cost of travel
from the location they were moved to at government expense to the new duty
station.
- AND the dependent(s) were moved to CONUS at the
members personal expense, travel may be provided only if the cost of travel
from the desired location does not exceed the cost of travel from the members
current duty station to the new duty station.
If the dependent(s) of a military member were allowed to be
at the members oversea duty station, but are located at another overseas point
upon receipt of PCS orders to CONUS, the dependents are entitled travel at
government expense from their current location only if:
- They were moved to their current address at government
expense.
- The cost of travel from their current address to the new
duty station is less expensive than travel would have been from the members
old duty station.
If the member is shipping a POV at government expense
(reference JFTR U5002), the DOD traveler is entitled to Government paid
travel from where the member is currently stationed to the commercial airport
that serves the primary port (the POV shipping point that services the members
authorized PCS destination), or any government POV shipping
destination, regardless of whether East or West of the Primary Port, as long as
the passengers travel costs are at or below costs to the primary POV shipping
destination. The member must provide you with a Request for Transportation Services
(RTS) form, if shipping a POV. Refer to the POV port list for the primary port for each State.
Circuitous Travel:
Circuitous travel is defined as self procured travel to any
destination, at any cost. SatoTravel cannot provide information regarding
reimbursement for self procured travel.
Military members and their dependents are entitled to
circuitous routing when performing PCS travel to a new duty
station. Circuitous travel is considered leisure travel and
USAREUR has determined that payment for leisure travel cannot be
placed on the USAREUR Centrally Billed Account (CBA). Therefore,
all circuitous travel must be personally procured at the members
personal expense. The use of government fares cannot be used to
support circuitous travel. The use of the Government travel card (IBA)
is also not authorized.
Deferred Dependent Travel to overseas area:
When a military member is assigned from CONUS to an overseas area, it sometimes
happens that the dependents do not travel at the same time as the member and are issued orders at a later
date. One of the reasons may be that they have to wait until the member has secured quarters,
passports etc. before they can travel. This is called "DEFERRED TRAVEL".
USAREUR has directed that SatoTravel in Europe will not ticket these dependents. They are
required to obtain ticketing from the nearest CTO in CONUS. Dependents living in OCONUS
must obtain ticketing from the nearest CTO in OCONUS. Under the deferred dependent movement
system, the members last duty station is responsible for arranging travel. The only exception to this is
a single parent with escort orders. In this case we can provide ticketing.
If a customer has an unfavorable reaction to this policy refer them to their PSB for a possible exception.
The SACOR, ITO or Grafenwoehr Officials do not have the authority to make an exception; only the Personnel
Office.
NOTE: This only applies to dependents of Army personnel and includes Army personnel
assigned to CINCUSECOM. Ticketing is allow by SatoTravel in Europe for dependents of Air Force and
Navy personnel, DODDS employees and members of other non-USAREUR agencies.
Concurrent Travel of Dependents:
Concurrent Travel of Dependents normally refers to dependents being allowed to travel with the member
from the old duty station in the USA, or other oversea areas, to a new duty station in Europe. The
difference between Deferred Dependent Travel and Concurrent Dependent Travel is in Concurrent
Travel the dependents are listed on the same order as the member instead of on a separate order
as is the case of Deferred Travel of Dependents.
In some cases, dependents may delay travel for a specific period of time; normally 30 days.
When Concurrent Travel of Dependents is delayed, we can provide ticketing. Under Deferred Dependent
Travel we cannot unless specific approval is provided from the Personnel office.
TDY En-route
When a member has a TDY in connection with PCS travel (TDY stop
before arriving at the new duty station):
- Dependent travel to the TDY point is not
authorized at government expense unless the TDY is longer than 20 weeks.
(see JFTR para 5203-B)
- The member may elect one of 4 options for locating
their dependents while they perform their TDY. The option they select is
normally on the order in the "remarks" section.
- When possible, issue ticket all the way through
to PCS destination.
Entitled Travel Options
- A stop-over in route is authorized as long as there are no
additional costs to the government. Stop-over privilege will be determined
by the rules of the airline and the rules of the fare being used.
- DOD civilians and military personnel may elect to purchase
his own transportation and file for reimbursement.
- They must use SatoTravel.
- Refer the member to the government finance officials for
reimbursement information.
Mode of travel:
- The traveler is entitled to commercial travel following the guidelines set by the General
Services Administration (GSA).
- Under the ‘FLY AMERICA ACT’ all DOD funded travel is
required to use American Flag air carriers whenever they are available. There
are exceptions to this rule if one of the below conditions apply. The two most
common exceptions are:
- “Cannot Provide Service" usually used when travel does
not involve travel to the United States (CONUS)
- “Non-Service on Part of Route", when a Foreign Flag carrier
feeder flight is needed in conjunction with an American Flag carrier.
When using a foreign flag air carrier it is mandatory that the
applicable FFEX (Foreign Flag Exception) JTR/JFTR paragraph is printed on the
invoice. Click FFEX
for detailed information on the exceptions below.
- FFEX1 Multilateral Agreement
- FFEX2 Non-Service on Part of Route
- FFEX3 Involuntary Reroute
- FFEX4 Double Travel Time
- FFEX5 Foreign Payment
- FFEX6 Nonstop Service Extended Travel By 24 Hours
- FFEX7 Aircraft change more than 2 times/travel extended
by more than 6hrs/connecting time more than 4hrs
- FFEX8 Cannot Provide Service/Medical Reasons
- FFEX9 Unreasonable Safety Risk
- FFEX10 Less than 1st class service available
- FFEX11 Delay in travel/travel between midnight and 6 AM
- FFEX12 Payment By Non Federal Source
- FFEX13 Medical reasons
- FFEX14 Travel between midnight and 6 AM
Availability Date
Army Personnel:
- The availability date is the earliest date a
member can travel. Military members are prohibited from travel
prior to the availability date stated on the PCS travel order.
- The member is required to travel within seven (7) days of
his availability date. Personnel who desire to travel beyond the 7 day time
frame must provide an exception form or one of the following:
- Travel orders authorizing the member in country leave.
Orders must specify when leave will commence and terminate.
- In lieu of an entry in PCS orders authorizing the member in
country leave, the military member may be issued a DA31, Leave Authorization Form,
which will specify when the leave will begin and end. A copy of the DA31 must be
retained for our records.
- Dependents (military and DOD civilian) may
travel upon the member's receipt of PCS orders. Dependents may
travel before the member, with the member or after the member.
Air Force, Navy and Marines:
- No availability date requirements. Provide travel
as requested by the member.
DOD Civilian
- No availability date requirements. Provide travel
as requested by the member.
Premium Class Travel
It is DOD policy that economy class travel accommodations be used for all official travel
unless higher class accommodations are properly approved. When booking a travel request keep in mind,
direct air service does not have to be used.
Circuitous travel can be provided if economy seating is available even if the circuitous routing is more
expensive than the direct route using a COW/CRT fare.
COW/CRT fares may not be used as they are
considered, by USAREUR, to be business class fares. For some routes you have the ability to override
the business class fare for a unrestricted coach fare (YOW/YRT). Check with your Branch Manager
for CRS entries and further instruction if required. If overriding is not possible proper approval for
business class travel must be obtained.
If a circuitous routing is used to avoid the use of a business class fare, the following sentence
must appear on the invoice:
"Circuitous routing used to ensure an economy fare, as direct route required the use of a
business class fare."
- Approval
In all cases appropriate approval authorities are at the General Officer (GO) level. Obtaining approval is
the direct responsibility of the Authorizing Official (AO) which is also the person/agency
responsible for publication of travel orders.
Approved orders must contain the following.
- Name of the approving General Officer.
- The travel points the approval is being provided for.
- The specific paragraph reference in the JTR or JFTR and reason/justification used.
- Name and contact information of the person responsible for preparing and executing the
approval request.
To view a sample copy of a TDY travel order (DD1610), with an appropriate approval authority
contained in block 16, click here.
- IBA
If a customer pays with his IBA (Government Travel Card), approval is not necessary as long
as the traveler is aware that the following sentence will appear on his invoice.
"Notice: if a business class fare was purchased, you are advised that appropriate approval
for this class of service has to be properly approved or you may not be reimbursed for the travel
performed."
- Round Trip Ticketing
The issuing of a round trip ticket for one way travel as a means
to obtain economy fares has been determined to be an illegal business practice. USAREUR transportation
personnel have also agreed that it should not be done. SatoTravel Associates will not indulge in this
practice.
- Statements of non availability
SatoTravel does not provide statements of non availability for economy fares. Travelers who have
performed travel at personal expense, and bought tickets from other than a contract travel office, will
have to discuss reimbursement with a government representative.
Excess Baggage
Orders must authorize excess baggage in order for the traveler to be
reimbursed. Excess baggage cannot be charged to the CBA. The member is required
to pay for excess baggage and claim reimbursement. There are special cases in
which military personnel can be authorized to charge excess baggage costs to
the CBA. While the SACOR / ITO can not approve this exception, they will
assist the traveler in obtaining approval from the proper authority. Refer
the traveler to the SACOR.
Pet Travel
Cost of pet travel is at the traveler’s personal expense. The contract carrier
does not have to be used if there is no pet space available or the contract
carrier cannot accommodate the pet, provided another American Flag carrier is
available at no extra cost to the Government. The cost
comparison must include all applicable tax and service fees. If this exception
applies, it is mandatory that the JTR/JFTR exception paragraph CPEX1
(City Pair Exception) is printed on the invoice. No exception form required.
If use of the non-contract carrier is more expensive than the contract carrier
ticketing can not be provided. The member must purchase his own ticket and
seek reimbursement.
C. Communicate Exception Options
The following is a partial list of common exception requests:
- Travel by class of service not authorized on
orders.
- Travel date outside of what is approved on orders.
If a customer requests an exception to their travel entitlement
refer them to the SACOR / ITO for approval (exception form). SatoTravel will
gladly ticket any travel request that has been approved with an authorized
and signed exception form. This does not apply to Premium Class Travel.
Refer to Premium Class Travel for approval authorities.
"SatoTravel is a government contractor. We are obligated by
contract to follow the rules of the JFTR."
last update November 21, 2007
last review September 6, 2007