Blog

November 26, 2013

Exceptional Level of Customer Service

On behalf of the Iraq Travel Desk please pass on my appreciation to the Alshamel Team for the exceptional level of customer service provided.

Considering the urgency of our requirements the Managed Travel Services team helped us to cancel, re-issue, book over one hundred tickets within the space of a very few hours (two days running). The professionalism and good spirits exhibited by every member of the team should be commended, as should their willingness to stay well past the time their shift had ended.

It was a great team effort!

Kind Regards,

Passenger and Transport Team Lead
A Global group of energy and petrochemicals companies

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