I would like to give some feedback and thanks with respect to the support of Alshamel when my family and I were a few of the many stranded in Europe due to the volcanic eruption and subsequent closure of air space due to volcanic ash. I had the opportunity to experience both extremes as two […]
Following the volcanic eruption in Iceland which paralyzed the global air travel, to its maximum, we had a challenge to bring our staff home safe from the isolated Europe. Alshamel was committed to provide high levels of assistance in this critical period . I would like to thank you for your patience, understanding and the […]
Dear Team at Alshamel, We want you to know that we are very pleased with the quality of service your company provides us. We sincerely appreciate your responsiveness and the way Alshamel conduct business, always at hand to help with all our needs and we have been able to rely on Alshamel on flexibility and […]
Good Afternoon, Alshamel staff dealt with my issues in an extremely efficient and professional manner. They shared personal mobile numbers with me in case of any issues and also rang me as I landed in Doha to ensure I had arrived safely. I am very grateful for all they help, not just the recent emergency, […]
Since Alshamel has been appointed to provide travel services to our staff…. we have now reached a phase that enables us to work proficiently hand in hand. We have come across a stable and great understanding of customer service. Alshamel staff identifies our quality driven requirements and supports us on regular basis. They are open […]